North West San Antonio VA Clinic | VA South Texas health care | Veterans Affairs (2023)

Our outpatient clinic provides primary care and specialty health services. We do not offer emergency or urgent care services at this location. Below, you’ll find our address and hours, parking and transportation information, and the other health services we offer at our North West San Antonio VA Clinic.Please note, at this time we do not offer COVID-19 testing at this location.

Make an appointment

Register for care

Pharmacy

Location and contact information

  • Everyone must wear a mask and practice physical distancing.
  • We may screen you for COVID-19 symptoms at the entrance.
  • Approved visitors only. Ask your care team who can visit.
  • Ask your team about phone or video appointment options.

Check on Mondays for each facility’s latest guidelines.

Address

9939 State Highway 151

San Antonio, TX 78251-1900

Phone numbers

Main phone: 210-706-7800

VA health connect: 833-284-7212

Clinical hours

  • Mon:6:00 a.m.to5:30 p.m.
  • Tue:6:00 a.m.to5:30 p.m.
  • Wed:6:00 a.m.to5:30 p.m.
  • Thu:6:00 a.m.to5:30 p.m.
  • Fri:6:00 a.m.to5:30 p.m.
  • Sat: Closed
  • Sun: Closed

North West San Antonio VA Clinic | VA South Texas health care | Veterans Affairs (1)

Prepare for your visit

Click on a topic for more details.

Cost: Free

Wheelchair availability: Wheelchairs are available upon arrival for patients who need them to access the building.

(Video) VA Clinic In San Antonio - VA Authorized Urgent Care In San Antonio

Van services for Veterans

DAV vans

Hours:Individual van schedules vary

We work with Disabled American Veterans and county Veterans Affairs directors to provide transportation for Veterans and authorized caregivers to get to scheduled medical appointments.

Non-DAV van services

Many localities in the region provide other van services to Veterans.

Learn more about DAV and the other van services available in yourcounty

Beneficiary travel

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.

Find out if you qualify for beneficiary travel benefits

In the spotlight at VA South Texas health care

Get help from a patient advocate Access your health records Find a phone number Check your billing, insurance, and payment options

Volunteer or donate Learn more about VISN-17 Compare our performance with non-VA facilities

Health services offered here

Click on a service for more details like location, contact, and appointment information.

Dental/oral surgery

Common conditions: teeth cleaning, fillings, restorations, root canal, bridges, dental implants, dentures

If you’re eligible for VA dental care, we provide dental screenings, cleanings, X-raysand fillings. We also provide specialty dental procedures like root canal, restorationsand dentures.

Contact information

Hours

  • Mon.8:00 a.m.to4:00 p.m. Dental Clinic
  • Tue.8:00 a.m.to4:00 p.m. Dental Clinic
  • Wed.8:00 a.m.to4:00 p.m. Dental Clinic
  • Thu.8:00 a.m.to4:00 p.m. Dental Clinic
  • Fri.8:00 a.m.to4:00 p.m. Dental Clinic
  • Sat.8:00 a.m.to4:00 p.m. Closed
  • Sun. Closed

Oral Surgery hours are to be determined.

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Phone

210-949-9702

Referral required?No

(Video) State of South Texas Episode 1: Quality

Walk-ins accepted?No

If you're eligible for VA dental care, we offer a full range of quality dental services like:

  • Routine exams and teeth cleaning
  • Restorative procedures, including fillings and crowns
  • Comprehensive surgical care, including extractions (pulling teeth) and oral cancer screening
  • Routine and advanced prosthodontic care, including bridges, dentures, and dental implants
  • Routine and advanced periodontal care, including root canals, gum treatments, and supporting bone care
  • Oral and facial reconstruction surgery to repair damage from traumatic injury or serious illness

Laboratory and pathology

We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problemsand make informed treatment decisions.

Contact information

Hours

  • Mon.8:00 a.m.to4:00 p.m.
  • Tue.8:00 a.m.to4:00 p.m.
  • Wed.8:00 a.m.to4:00 p.m.
  • Thu.8:00 a.m.to4:00 p.m.
  • Fri.8:00 a.m.to4:00 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Phone

210-949-9702

Referral required?No

Our laboratories provide a full range of clinical and diagnostic testing services. Our laboratory and pathology services include:

  • Study of blood, urine, and other bodily fluids for illness management
  • Testing for infectious diseases
  • Cytopathology (study of unusual cells) and surgical pathology (study of tissue removed during surgery)
  • Autopsy services

Mental health care

Common conditions: addiction, depression, anxiety, trauma, PTSD, bipolar disorder, schizophrenia, OCD

If you’re struggling with issues like PTSD, depression, grief, anger or trauma, we offer counseling and other support. All VA health care facilities offer same-day help. You may qualify even without enrolling in VA health care.

Contact information

Hours

  • Mon.8:00 a.m.to4:00 p.m.
  • Tue.8:00 a.m.to4:00 p.m.
  • Wed.8:00 a.m.to4:00 p.m.
  • Thu.8:00 a.m.to4:00 p.m.
  • Fri.8:00 a.m.to4:00 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Phone

210-949-9702

Referral required?No

Walk-ins accepted?Yes

Our medical center and clinics provide consultation, evaluation, and treatment for a range of issues that may impact your mental health or emotional well-being. Our confidential outpatient services include individual and group therapy for:

  • Psychiatric disorders such as schizophrenia, bipolar disorder, and depression
  • Marriage and relationship problems
  • Post-traumatic stress disorder (PTSD)
  • Anxiety, addictive behaviors, and personality disorders
  • Aggressive or self-harming behaviors

Learn more and connect with a care coordinator

Pharmacy

Our specialists provide a full range of services to help you get and understand your prescription medicines and supplies. You can refill VA prescriptions online, by phone or by mail.

Contact information

Hours

  • Mon.8:00 a.m.to4:30 p.m.
  • Tue.8:00 a.m.to4:30 p.m.
  • Wed.8:00 a.m.to4:30 p.m.
  • Thu.8:00 a.m.to4:30 p.m.
  • Fri.8:00 a.m.to4:30 p.m.
  • Sat. Closed
  • Sun. Closed
(Video) Groundbreaking held for new VA clinic on Northwest Side

Prescription Refill by Telephone

800-209-7377

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Phone

210-949-9702

Walk-ins accepted?Yes

Our pharmacy provides you and other Veterans with convenient, efficient service to make it easy to get your medications and medical supplies. You can:

  • Pick up new prescriptions in person
  • Refill prescriptions online and by phone or mail
  • Safely dispose of medicines

Learn more about our pharmacy

Primary care

Your VA primary care provider will work closely with you to plan for all the care you need to stay healthy and well throughout your life, including immunizations and vaccinations. They will also work withfamily members or caregivers who support you.

Contact information

Hours

  • Mon.7:30 a.m.to4:00 p.m.
  • Tue.7:30 a.m.to4:00 p.m.
  • Wed.7:30 a.m.to4:00 p.m.
  • Thu.7:30 a.m.to4:00 p.m.
  • Fri.7:30 a.m.to4:00 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Phone

210-949-9702

A strong network of family and internal medicine specialists and services can offer you the best possible care. Internal medicine doctors (internists) prevent, diagnose, and treat adult diseases. Doctors who specialize in family medicine provide primary health care to the entire family. Your primary care team can coordinate the many services you receive such as:

  • Labs and blood work
  • Mental health care
  • women's health care
  • Radiology
  • Social services
  • Telehealth

Prosthetics and rehabilitation

We provide and help you use medical aids, hearing aids, state-of-the-art adaptive home equipmentand other equipment to help you preserve and increase your mobility and independence.

Contact information

Hours

  • Mon.8:00 a.m.to4:00 p.m.
  • Tue.8:00 a.m.to4:00 p.m.
  • Wed.8:00 a.m.to4:00 p.m.
  • Thu.8:00 a.m.to4:00 p.m.
  • Fri.8:00 a.m.to4:00 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Phone

210-949-9702

Referral required?Yes

VA is the world's largest and most comprehensive provider of sensory aides and prosthetic devices. Veterans enrolled in the VA health care system and referred by a physical medicine and rehabilitation physician can receive a full range of services and equipment like:

  • Artificial limbs and surgical implants, including artificial joints and pacemakers
  • Wheelchairs and other medical devices
  • Aids for Veterans who are blind, have low vision, or are hearing impaired
  • Adaptive equipment and modifications to make your vehicle or home more accessible
  • Other devices and services to help increase your mobility, dignity, and independence
  • Clothing allowance for Veterans with devices that damage their clothing
(Video) SAN ANTONIO VA HOSPITAL ALLEGATIONS

Radiology

We use imaging to help screen for, diagnose, and treat illness and injury. We provide X-rays and other imaging technologies.

Contact information

Hours

  • Mon.7:30 a.m.to4:00 p.m.
  • Tue.7:30 a.m.to4:00 p.m.
  • Wed.7:30 a.m.to4:00 p.m.
  • Thu.7:30 a.m.to4:00 p.m.
  • Fri.7:30 a.m.to4:00 p.m.
  • Sat. Closed
  • Sun. Closed

Appointments

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

Phone

210-949-9702

Referral required?Yes

We offer radiology and imaging services to diagnose and treat many medical conditions. Our services include:

  • X-ray
  • Ultrasound
  • Mammography (mammograms)
  • Computer tomography (CT)
  • Positron emission tomography (PET)
  • Magnetic resonance imaging (MRI)

Get updates from VA South Texas health care

FAQs

Can I use my VA health insurance anywhere? ›

To use VA benefits, you'll need to get care at a VA medical center or other VA location.

How do I access my VA portal? ›

You can sign in to VA.gov with any of these 4 accounts:
  1. Login.gov.
  2. ID.me.
  3. My HealtheVet.
  4. DS Logon.
14 Mar 2022

How do I make an appointment with my local VA? ›

  1. Resources and support.
  2. Call us. 800-698-2411.
  3. Visit a medical center or regional office. Find a VA location.
12 Oct 2022

What is the VA CCN program? ›

The VA Community Care Network (CCN) is VA's direct link with community providers to ensure Veterans receive timely, high-quality care. CCN uses industry-standard approaches and guidelines to administer services, pay for services promptly, and manage the network to its full potential.

Do I need Medicare if I have VA health care? ›

If you have VA benefits, you do not have to enroll in Medicare in order to keep your VA benefits. That being said, the Veterans Administration actually recommends veterans enroll in Medicare when they become eligible.

Can I use VA health care instead of Medicare? ›

Remember that you can keep your VA health benefits to get coverage for health care services and items not covered by Medicare, such as over-the-counter medications, annual physical exams, and hearing aids.

What are the 4 types of Veterans? ›

Under VEVRAA, a veteran may be classified as a ''disabled veteran,'' ''recently separated veteran,'' ''active duty wartime or campaign badge veteran,'' or ''Armed Forces service medal veteran. ''

How much are VA copays? ›

Urgent care copay rates
Priority groupCopay amount for first 3 visits in each calendar year
Priority group1 to 5$30
Priority group6$30
Priority group7 to 8$30
12 Oct 2022

How long does it take to get a disability rating? ›

You will generally get an initial rating within six months of filing a claim, but the actual length of time for claims has varied widely from 90 days to 2 years.

How do you talk to a real person at the VA? ›

  1. Resources and support.
  2. Call us. 800-698-2411.
  3. Visit a medical center or regional office. Find a VA location.
13 Oct 2022

How do I talk to a VA doctor? ›

With VA secure messaging, you can communicate privately online with your VA health care team.
...
Can I use secure messaging for medical emergencies or urgent needs?
  1. Call 988, then select 1.
  2. Start a confidential chat.
  3. Text 838255.
12 Oct 2022

What application is used to process VA online scheduling appointments? ›

VA Online Scheduling (formerly known as the Veteran Appointment Request (VAR) App) allows Veterans who are in the Department of Veterans Affairs (VA) health care system to self schedule and request primary care appointments.

Can Veterans go to any doctor now? ›

VA provides health care for Veterans from providers in your local community outside of VA. Veterans may be eligible to receive care from a community provider when VA cannot provide the care needed.

Does VA require prior authorization? ›

All non-urgent and non-emergent care requires authorization from VA in advance. Eligibility and claims submission information for emergent care will be provided after notification is made to the VA.

What is the Veterans choice program called now? ›

What is the Veterans Community Care program? Replacing the Veterans' Choice Program, the Veterans Community Care program allows eligible veterans to get medical aid through in-network providers that are not a part of the Veterans Affairs Medical Center (VAMC). This program was created under the VA Mission Act of 2018.

Is VA healthcare better than Medicare? ›

The prescription drug benefits from the VA are considered to be as good as or better than Medicare Part D, which the Centers for Medicare & Medicaid Services calls “creditable coverage,” so you won't have to pay a penalty if you decide to sign up for Part D later.

What veterans are not eligible for VA health care? ›

You must have been called to active duty by a federal order and completed the full period for which you were called or ordered to active duty. If you had or have active-duty status for training purposes only, you don't qualify for VA health care.

Does VA health care count as health insurance? ›

Calling 1-877-222-VETS (8387) Monday through Friday between 8 a.m. and 8 p.m. ET. Presenting their health insurance card to the clinic clerk during check-in. VA health care is NOT considered a health insurance plan.

Does VA disability count as income for Medicare? ›

If you receive a disability pension based on years of service, retroactive retirement pay based on VA disability rating, or disability payments received for injuries resulting from a terrorist or military action you must count these as income.

Does VA disability stop at a certain age? ›

Your VA benefits will last for your whole life. Even if your disability is classified as less than total and not permanent, if you've been collecting benefits for 20 years or more, the amount of your benefit won't go down.

Can you have VA benefits and Medicare Part D? ›

If you choose to enroll in a Medicare prescription drug plan you will still be eligible to receive all of your current VA health and prescription drug benefits. You do not have to choose between VA prescription drug benefits and a Medicare prescription drug plan; you may have either or both.

Does having a dd214 make you a veteran? ›

Since the DD Form 214 is issued to those leaving the active military as well as to members of the National Guard and Reserves completing their initial active duty for training, possession of this document does not necessarily mean the student is a veteran.

What are the most common medical problems for veterans? ›

Summary
  • Shrapnel and gunshot wounds.
  • Lost limbs.
  • Head and brain injuries.
  • Tinnitus and hearing loss, typically from exposure to noise.
  • Sprains and strains.
  • Limited range of motion, especially in ankles and knees.

How many years do you need to serve to be considered a veteran? ›

Service members must have served a minimum of 24 months of active duty to be considered a veteran. If the service member becomes disabled because of their time in the service, there is no minimum length of service to qualify for VA benefits.

Does the VA pay for surgery? ›

VA medical facilities provide a wide range of services, including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy.

Does VA health care have monthly premiums? ›

Veterans and beneficiaries may apply for enrollment in the VA health care system at any time. There are no monthly or annual enrollment premiums, deductibles or cost shares. Some Veterans may be assessed copays for cer- tain health care services.

Is VA health care good enough? ›

The VA health care system performs similar to or better than non-VA systems on most measures of inpatient and outpatient care quality, although there is high variation in quality across individual VA facilities, according to a new RAND Corporation study.

How far back does VA disability back pay go? ›

The VA typically only pays disability compensation going back to the date of discharge to veterans who apply for their VA disability benefits within one year of being discharged.

What are the easiest things to claim for VA disability? ›

The Top 5 Easiest Things to Claim for VA Disability
  • Mental Health Conditions. Mental health conditions like PTSD, anxiety, depression, and somatic disorder are considered high-value claims. ...
  • Scars. ...
  • Musculoskeletal Conditions. ...
  • Presumptive Disorders. ...
  • Tinnitus.

Does everyone get back pay for disability? ›

Answer. Almost everyone who is approved for disability gets backpay, whether the claim is for SSDI or SSI, or both. Backpay (past due benefits) are paid out in just about every single disability case.

What is the difference between Veterans Affairs and Veterans Administration? ›

In 1988, President Ronald Reagan elevated the Veterans Administration to a U.S. Cabinet-level department. The change took effect in 1989, and the VA was renamed the U.S. Department of Veterans Affairs. 1 As such, the U.S. Department of Veterans Affairs performs all of these functions.

What is an atlas appointment in the VA? ›

ATLAS (Accessing Telehealth through Local Area Stations) is part of VA's Anywhere to Anywhere telehealth initiative, which sets out to better serve the nearly 9 million Veterans who receive care through VA – no matter where they are.

Does the VA have special agents? ›

The Special Agent/Inspectors are in regular contact with their respective VA Police Chiefs; responding as needed to trouble spots. In order to ensure the effectiveness of the Security and Law Enforcement programs of VA Medical Centers, the Police Service provides a comprehensive program of on-site inspections.

Can I talk to a VA doctor online? ›

Through the VA Video Connect app, you can have a video telehealth appointment with your VA provider. You can also invite your family members and caregiver to join the video visit.

What is a nexus letter? ›

What is a Nexus Letter? Nexus letters for vets are evidence-based documents prepared by qualified and credible medical experts. Their purpose is to show a connection between the veteran's current disability or medical condition, and one or more events that occurred during their time in the Armed Forces.

Does VA have a chat line? ›

VA Health Chat allows Veterans to immediately connect with VA health care clinicians over text-messaging. No need to travel to a VA facility.

How do you schedule an appointment? ›

Click anywhere in the calendar. In the event box that pops up, click Appointment slots. Enter the details, including a title, and pick the calendar where you want the event to show up. To add more information, like a location or description, click More options.

How do you set an appointment? ›

You should make an appointment by calling or by email. Do not try to make appointments by text, unless you are simply asking a good friend if they would like to have lunch. When making an appointment you should give the person your name and the reason for wanting an appointment.

What is a time sensitive appointment in the VA? ›

• Time Sensitive Appointments-appointments that, in the clinical. judgement of the provider, must occur on a before a certain date.

Can a veteran go to a local hospital? ›

VA might be able to do for you. When it is not possible for you to go to a VA Medical Center, you should go to the nearest hospital that has an emergency room. If you are in an ambulance, the paramedics will usually take you to the closest emergency room.

Does the VA pay for colonoscopy? ›

What services does VA provide for colon cancer screening? VA offers a variety of tests to screen for colon cancer, including Fecal Immunochemical Tests (FIT) and colonoscopies.

What triggers a prior authorization? ›

The prior authorization process begins when a service prescribed by a patient's physician is not covered by their health insurance plan. Communication between the physician's office and the insurance company is necessary to handle the prior authorization.

Can I fill a VA prescription at CVS? ›

In 2021, CVS Health, CVS/pharmacy's parent company, created new Veterans Advantage prescription pharmacy benefits and urgent care savings. CVS/pharmacy has a long-standing commitment to veterans.

Can VA be used as secondary insurance? ›

If you have other forms of health care coverage (like a private insurance plan, Medicare, Medicaid, or TRICARE), you can use VA health care benefits along with these plans. Yes.

Does the VA give free shingles shots to Veterans? ›

The VA provides health care for preventative disease control to avoid infectious diseases to veterans for free. Shingles, flu and Covid-19 vaccinations are all free.

Why don t Veterans use the VA? ›

Of the veteran and active service members who reported to the annual Wounded Warrior Project Survey that they have never used VA health care services, the most common reasons given included preferring to use other health care coverage and too much trouble or red tape.
...
CharacteristicPercentage of respondents
--
9 more rows
20 Jun 2022

Can you use Virginia health insurance in another state? ›

All health insurance plans regardless of the state of purchase will cover emergency services at any hospital in the United States, with the exception of Hawaii. However, non-emergency care, like primary care visits, might not be covered.

Does Virginia Medicaid work in other states? ›

Q. Can I use my Medicaid coverage in any state? A: No. Because each state has its own Medicaid eligibility requirements, you can't just transfer coverage from one state to another, nor can you use your coverage when you're temporarily visiting another state, unless you need emergency health care.

What insurance is accepted in all 50 states? ›

Most Blue Cross Blue Shield members can rest easy since Blue Cross Blue Shield coverage opens doors in all 50 states and is accepted by over 90 percent of doctors and specialists. And if your extended travel plans take you abroad, you can ensure you have access to quality care through GeoBlue.

How do I transfer my benefits from one state to another? ›

You can't transfer state administered benefits to a new state. However, with careful planning you can apply in your new home state without a lapse in benefits. Let's go over the process for transferring the Supplemental Nutrition Assistance Program (SNAP), Unemployment Insurance, and Medicaid as examples.

Can you have health insurance in two states? ›

Multi-state plans are available in 35 states as of 2020. Check with a health insurance website for the most up-to-date multi-plan availability, and read plan details carefully to understand their networks and benefits.

Will the VA pay for surgery? ›

VA medical facilities provide a wide range of services, including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy.

Do I need Medicare Part B if I have VA coverage? ›

En español | You aren't required to sign up for Medicare if you have health care coverage through the U.S. Department of Veterans Affairs (VA), but the VA encourages veterans to sign up for Medicare Part A and Part B during their initial enrollment period at 65, unless they also have group insurance from a current ...

Do US veterans get free healthcare? ›

Can I get free VA health care as a Veteran? You can get free VA health care for any illness or injury that we determine is related to your military service (called “service connected”). We also provide certain other services for free.

How do I transfer Medicaid to Texas? ›

Technically, there's no formal program or option that allows you to transfer your Medicaid coverage from one state to another. Therefore, if you're relocating, you'll need to re-apply for Medicaid in the state you're planning to reside in.

Which state has best Medicaid program? ›

States with the Best Medicaid Benefit Programs
RankStateTotal Spending Per Person
1New York$12,591
2New Hampshire$11,596
3Wisconsin$10,090
4Minnesota$11,633
46 more rows
16 Jun 2020

What is the highest income to qualify for Medicaid? ›

Federal Poverty Level thresholds to qualify for Medicaid

For example, in 2022 it is $13,590 for a single adult person, $27,750 for a family of four and $46,630 for a family of eight. To calculate for larger households, you need to add $4,720 for each additional person in families with nine or more members.

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